How to Open & Remove an Otterbox Case: iPhone, Android, iPad (2024)

Written byRain Kengly

Last Updated: December 5, 2023Fact Checked

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1. 1

   Remove the snap-on holster. If the device is in a belt clip or other snap-on attachment, pop it off using the large tab on the side. This will make it much easier to take the rest of the case off, so it’s best to do it right away.^[1]

   • The process for removing a Defender Otterbox case will be the same for virtually all devices (iPhone, Android, etc.). The only differences will be the number and the style of tension clips.
   • Use this method to remove an Otterbox case for cleaning or to replace it.
2. 2

   Find an opening in the silicone slipcover. The most difficult part of removing the Defender case is peeling off the flexible silicone layer. Your best bet is to start at the camera opening, the charging port, or a corner of the screen.^[2]

   • The silicone cover is the flexible outer layer of the case, not the hard plastic inside.

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3. 3

   Wedge a thin tool or your finger under the cover. Use the tip of your finger to pry the silicone cover away from your phone. If you can't fit your finger into one of these openings, use an old credit card or a coin to help you out. Stick it underneath the slipcover, and wiggle it back and forth until you can insert your finger into the gap.^[3]

   • Make sure you’re not using a credit card you still use! If you wiggle too hard or too fast, your card could accidentally snap.
4. 4

   Peel the silicone off carefully. Once you've wedged a corner open, you should be able to go around the phone pulling off the silicone. Be careful when removing the silicone from your open ports to avoid tearing any port covers.^[4]

5. 5

   Release the tension clips along the edge of the case. Feel along the edge of the case and find the small clips along your phone. Use your fingers to pop the clips up one by one until the 2 sides separate and fall off your device.^[5]

   • If you can't get your finger under the clip, you may need to use a small flat-head screwdriver or a stiff credit card to get some leverage.
   • If you’re using a tool to pry the clips open, lift towards the front of the case. Don't try to pull down, or you may break the plastic.
   • Some clips may be easier to remove than others, especially when all clips are closed. If you're having trouble with one, move onto a different clip.

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1. 1

   Start at the top of the device. You'll have the easiest time removing the plastic part of the case if you work from the top of the device. Grab one of the corners on the top edges above the front camera with the phone facing toward you.^[6]

2. 2

   Pull the top plastic up and off the rubber. You may have to lift a bit to get the plastic over any Power buttons. When you lift the plastic top off, the rest of the case should come off easily.^[7]

   • If you have any trouble, try pushing a coin or a credit card underneath the rubber case.
3. 3

   Push the rubber casing off one of the corners with your thumb. Starting from the corner is the easiest way to begin removing the rubber. The seal will be tight, so you'll need to push with some force.^[8]

4. 4

   Work the rubber casing off of the device. Be careful with the ports, as the rubber port covers can tear easily. Once the rubber is off your device, you’re in the clear.^[9]

   • Try storing your case somewhere it won’t collect dust. Dirt can collect in the case, and you may need to clean your phone speaker if it builds up enough. Make sure to keep your phone case clean.

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1. 1

   Push the case off one of the corners with your thumb. The Symmetry series is one of Otterbox's simplest cases: a flexible silicone enclosure for your phone. The seal is tight, so you'll have the best luck starting from a corner and pushing the case off the edge.^[10]

   • Otterbox recommends starting at the top edge to remove Symmetry cases.
2. 2

   Use a hard plastic card if necessary. Wedge the card under an edge of the flexible case. Lever it back and forth to pry the case away from the device enough to grasp it with your finger.^[11]

   • You can try this if using your hands doesn’t work.
3. 3

   Work your way around the case. Once you have a corner off, you can work your way around the edge of the case to remove it. Be careful with the port covers so that they don't get torn.^[12]

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1. 1

   Open up the iPad case. Do this by flipping open the cover. Spread the case out flat.^[13]

   • Similar to putting the Defender case on, you'll need to separate the silicone casing first.
2. 2

   Press down on the top-right corner. When looking at the iPad, the camera should be at the top. Push down at the silicone segment on the top-right corner.

   • The silicone should unclip from the hard plastic.
3. 3

   Press down on the right side. You'll see another long segment along the right side of the case. Push down on the silicone segment until it pops free from the hard plastic.

4. 4

   Press down on the top. The last segment will be above the camera. Push down at the silicone segment at the top until it pops free from the hard plastic.

5. 5

   Peel the silicone away from the hard plastic. Now that the top and right sides are peeled away from the plastic, you should be able to easily detach the silicone from the rest of the case.

   • After you remove the silicone, you'll be left with the hard plastic around your iPad.
6. 6

   Detach the plastic backing. This is the back-half of the case that lays against the back of your iPad. Press down on the plastic spine located on the right of the case, then peel the top frame away.

7. 7

   Pull your iPad up and out of the case. Once the frame has been removed, you should be able to easily move your iPad from the case.

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1. 1

   Open up the iPad case. You can do this by flipping it open like you would to use your iPad. Spread the case out flat so that it’s easier to work with.^[14]

   • If you have a keyboard connected to your iPad, pop that off first before you start.
2. 2

   Press down on one bottom corner. This will start to remove the case from the edges of your iPad. As you press down, try to pull your iPad up by the corner at the same time.^[15]

   • If you’re having trouble, try sticking a coin in between the case and the iPad.
3. 3

   Pull your iPad up and out of the case. Once you have one corner free, pull your iPad up and away from the case. If any of the corners get stuck, carefully wiggle them out before you keep lifting.^[16]

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