Which Banks Are Best at Dealing With Identity Theft and Fraud? (2024)

Which Banks Are Best at Dealing With Identity Theft and Fraud? (1)

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It’s the worst feeling in the world to open up your bank account, scroll through your recent transactions, and come across some activity that can only be one thing: fraud. Even worse, identity theft and all the complications that come with trying to reclaim your accounts. Any early warning signs of identity theft such as data breaches, alerts on your credit card or other red flags can prevent identity theft from absolutely shredding your credit file.

6 Best Banks for Dealing With Identity Theft and Fraud

In the digital age, where most of the world’s money, transactions and accounts are all online, everyone and anyone can become a target for fraud. Is your bank equipped to protect you from becoming a victim of identity theft, and if the nightmare scenario does come true, are they prepared to help you rectify the situation? Before you have to file a police report, here are six banks well-equipped to help you deal with identity theft and fraud:

  1. Ally Bank
  2. Capital One
  3. Chase
  4. Citi®
  5. Wells Fargo
  6. Bank of America

1. Ally Bank

In the event that you are compromised or hacked online, many banks have a two-factor authentication process that allows you, the customer, to log back into your accounts. Usually, this means verifying you are who you say you are in two separate ways to avoid further fraud before letting you fully access your account again.

However, Ally goes one step further to offer a Guarantee Against Unauthorized Access, which guarantees their customers’ money returned in the event of theft, fraud or hacking crime.

This perk allows customers some fiscal peace of mind during a very hectic time.

2. Capital One

Lots of banking institutions have a phone number or customer service line you can call if you think your account’s security has been breached. Many times, however, these lines are backed up, so you could end up waiting awhile to speak to someone who can help you.

At Capital One, one feature offered to their customers is debit card locking. This means that Capital One customers can stop activity on their debit cards if it looks like it has been stolen, lost or sold to a third party.

This fast defense to protect customers’ money places the power in their hands. With the simple click of a button on Capital One’s website or app, customers block their debit cards all on their own.

3. Chase

One of the biggest banks, Chase, is also one of the most secure banks to keep your money safe. Chase offers Zero Liability Protection, so if unauthorized transactions are made under your name, you won’t be held responsible.

On top of that, they offer 24/7 fraud monitoring, as well as temporary suspension of your debit or credit card if you lose it.

Plenty of other banks also offer these protection services — however, Chase takes it one step further with Next-Day Cash Reimbursem*nts. Rather than waiting for months and months to settle the issues with customer accounts after being hacked, Chase offers cash reimbursem*nt to sustain them through the financial hit until the matter is sorted out.

4. Citi

Citi takes its fraud, identity theft protection service and security very seriously, alerting its customers automatically of potential risks or strange account activity through email and SMS fraud alerts.

This financial institution is also one of the few name-brand banks to implement single-use card numbers for their customers to help verify your identity. Within a Citi account, you can use this number once to shop online, keeping the real bank account numbers hidden from prying digital eyes that could use them for nefarious purposes.

Anyone who banks with Citi can register for a free trial of a single-use card number in addition to their overall online customer protection.

5. Wells Fargo

With more and more threats to your money being cooked up every day, systems of protecting against fraud as well as identity theft insurance need to evolve to stay one step ahead of the game.

On their website, Wells Fargo proclaims to be “consistently enhancing security measures and identifying new and emerging threats to help keep your accounts and information secure.”

This means making mobile and online banking as secure as possible with encryption and browser requirements constantly being scrutinized, analyzed and assessed. Wells Fargo’s virtual banking will only support browsers who follow the bank’s encryption standards, going so far as to even block outdated browsers deemed potential security hazards.

6. Bank of America

When you are one of the largest money houses in the world, you’d better make sure you are guarded against all threats of identity theft, fraud and hacking. Whereas other banks offer one or two safeguards, Bank of America, Member FDIC, has three big security measures in place to give their customers an extra sense of safety: Money Guaranteed Against Unauthorized Access, Next-Day Cash Reimbursem*nt and Single-Use Card Numbers.

Beyond that, Bank of America is equipped to handle major emergencies and global disasters, offering customers world-class firewalls for online banking in addition to multiple power grids to keep the system up, as well as a disaster recovery site with advanced technologies.

Final Take To GO

There are so many important numbers floating around in the ether that are intertwined in your everyday life. Whether it is your credit score, bank account balance or social security number, if any of these are stolen you could be in for a world of financial hurt. That being said, there are many banks where you can keep your money safe, and secure and if the worst should happen, help you with any fraudulent activity.

Jake Arky contributed to the reporting for this article.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

Editorial Note: This content is not provided by Chase. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Chase.

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Which Banks Are Best at Dealing With Identity Theft and Fraud? (2024)

FAQs

Which banks are the best at dealing with identity theft and fraud? ›

Which Banks Are the Best at Dealing With Identity Theft and Fraud...
  • Ally Bank. In the event that you are compromised or hacked online, many banks have a two-factor authentication process that allows you, the customer, to log back into your accounts. ...
  • Capital Bank. ...
  • Chase. ...
  • Citibank. ...
  • Wells Fargo. ...
  • Bank of America.
Jan 18, 2023

Which bank is best for fraud detection? ›

Our researchers picked Wells Fargo because it offers 24/7 customer service on top of being a global systemically important bank and the third largest bank in the U.S. Having 24/7 access to customer service by phone or online makes it easy to report and respond to suspicious or fraudulent activity immediately.

Which bank is best for fraud? ›

Getting your money back

The banks most likely to give you all of the money you lost after a scam were: TSB (94% of reported cases) Nationwide (91% of reported cases) Barclays (79% of reported cases)

Which bank is best for security? ›

  1. State Bank of India (SBI) The State Bank of India (SBI) is India's largest public sector bank providing an extensive range of banking services. ...
  2. HDFC Bank. ...
  3. ICICI Bank. ...
  4. Punjab National Bank. ...
  5. Bank of Baroda (BoB) ...
  6. Axis Bank. ...
  7. Canara Bank. ...
  8. Union Bank of India.

Does Bank of America protect against identity theft? ›

Bank of America takes information security seriously and the privacy and security of your personal information are our top priority. You can feel confident that your identity and account information is safe when you have a Health and Benefit Account with us.

Does Chase protect against identity theft? ›

Protection from identity theft may seem like a heavy personal responsibility, but there are tools that may help. With Chase Credit Journey® you can help with identity theft protection.

Which bank is safest in the USA? ›

Safest Banks in the U.S.
  • CITIBANK. ...
  • WELLS FARGO. ...
  • CAPITAL ONE. ...
  • M&T BANK CORPORATION. ...
  • AGRIBANK. ...
  • COBANK. ...
  • AGFIRST. ...
  • FARM CREDIT BANK OF TEXAS. Farm Credit Bank of Texas is the fourth member of the U.S. Farm Credit System, providing wholesale lending and business services in states like Texas, Alabama, and New Mexico.
Feb 13, 2024

What are red flags for bank account fraud? ›

Look out for a new name, Social Security number, or DOB

Watch out for new accounts opened with the name, social security numbers, and/or date of birth of an identity theft victim. There are multiple ways to verify a customer's identity. Check if there are any identity theft reports or credit history.

Which bank has the highest frauds in the USA? ›

Wells Fargo – $3.7 billion.

These failures harmed over 16 million customers. Wells Fargo wrongfully denied loan modifications to mortgage customers, some of whom lost their homes in improper foreclosures. The bank also misapplied car loan payments from customers and charged incorrect fees on auto loans.

Which banks get hacked the most? ›

The 10 Biggest Data Breaches in the Finance Sector
  • Equifax Data Breach. ...
  • Heartland Payment Systems Data Breach. ...
  • Capital One Data Breach. Date: March 2019. ...
  • JPMorgan Chase Data Breach. Date: October 2014. ...
  • Experian. Date: August 2020. ...
  • Block. Date: Apr 2022. ...
  • Desjardins Group. Date: June 2019. ...
  • Westpac Banking Corporation. Date: June 2013.

Do banks refund money if hacked? ›

Your bank should refund any money stolen from you as a result of fraud and identity theft. They should do this as soon as possible - ideally by the end of the next working day after you report the problem.

Which bank ranks most trusted? ›

Following one of the most successful years in United's long history, United Bank has been named the Most Trustworthy Bank in America by Newsweek for 2023. Across 23 industries evaluated, United joined the list of the “Most Trustworthy Companies in America,” earning the No. 1 spot in the Banks category.

Which bank is rated the highest? ›

What are the top 10 banks in the United States?
  • Chase Bank.
  • Bank of America.
  • Wells Fargo.
  • Citibank.
  • U.S. Bank.
  • PNC Bank.
  • Goldman Sachs.
  • Truist Bank.
Dec 21, 2023

What is the number 1 bank in America? ›

JPMorgan Chase, or Chase Bank, is the biggest bank in America with nearly $3.4 trillion in assets.

Do banks close accounts for fraud? ›

Suspicion of fraudulent activity: If your bank suspects fraudulent transactions on your account, they may close it to prevent further illegal activity. For instance, your bank may suspect you're a victim of identity theft or that your account is engaging in money laundering or wire fraud.

Do banks protect your money from fraud? ›

Up to $250,000 in combined total balances should be insured at most banks and credit unions. Your homeowner's or renter's insurance probably doesn't cover loss of cash from theft, fire or flood. It's important to do your part to protect your money and be vigilant against debit card fraud and other scams.

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